Tuesday, 15 June 2010

Unhelpful banking

If there is one current TV campaign that makes my hackles rise it is Natwest's "helpful banking" ad. Helpful banking - and here I generalise for all money exchangers are culpable - would be not offering travellers a rate some 4% lower than the commercial rate to convert sterling into Euros. I emailed Natwest asking what justification they could offer. I await an answer.

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