Wednesday, 15 December 2010

A lousy welcome at Gatwick

Competition works for the consumer - right? Arrived last night at Gatwick Airport,under new ownership. Hardly any of the half dozen or so moving walkways, which might have eased the dreary 10 minutes hike from our aircraft's parking stand, were in operation. Our bags appeared on the carousel approximately 45 minutes after we left the aircraft. This correspondent has always been sceptical that breaking BAA's dominance of the London airport system would do much for the poor benighted passenger. Maybe the new owners need more time to improve things. But don't hold your breath,

Praise for easyJet

Praise where praise is due. After we were diverted from Innsbruck to Munich on Saturday conditions which made landing risky at the Austrian airport, easyJet reacted with impressive speed and efficiency. Within an hour of touching down passengers were on their way back to Innsbruck in chartered coaches and given that we had planned a stop of about 30 minutes on between there are our final destination in the Oeztal were arrived, effectively, only about 2hrs 45min behind schedule.