Wednesday, 15 December 2010

A lousy welcome at Gatwick

Competition works for the consumer - right? Arrived last night at Gatwick Airport,under new ownership. Hardly any of the half dozen or so moving walkways, which might have eased the dreary 10 minutes hike from our aircraft's parking stand, were in operation. Our bags appeared on the carousel approximately 45 minutes after we left the aircraft. This correspondent has always been sceptical that breaking BAA's dominance of the London airport system would do much for the poor benighted passenger. Maybe the new owners need more time to improve things. But don't hold your breath,

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