Tag your own bags trial at Gatwick

A self service system allowing passengers to tag their own bags has been carried out successfully at Gatwick Airport. News of the test, which appear to have slipped under the publicity radar, emerged today in the final report by the Government's South East Airports task force. The report said Gatwick had been working with Norwegian Air Shuttle but further details of the system and a timetable for its permanent introduction were not immediately available. Two years ago transport communications and information technology specialist company SITA launched a self service check in kiosk which are able to print tags and allow passengers to check on the status of delayed bags and file reports if their luggage doesn't turn up without queuing to talk to an agent. Self check in is already widespread. The advantage of enabling passengers to tag their hold baggage is that it allows them to avoid the check in desk altogether.